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The fastest way to get help is to email us directly:
We aim to respond within 24 hours on business days.
Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions, find lullastar, and select Cancel. You’ll continue to have access until the end of the current billing period.
Refund requests must be made through Apple’s App Store. Visit reportaproblem.apple.com to request a refund.
You can delete your account directly in the app. Go to the Profile tab, scroll to the bottom, and tap Delete Account. Your account and all associated data will be permanently deleted immediately. This action cannot be undone.
Make sure lullastar has microphone permission in your iPhone Settings → Privacy & Security → Microphone. If the issue persists, try re-recording in a quiet environment.
You can re-record the pronunciation at any time from your Profile settings. Tips: speak clearly, say the name at a normal pace, avoid background noise.
lullastar is currently iOS only, available now on the App Store. Android is on our roadmap.